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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Mount Vernon)

Jeff was communicative, very friendly, and extremely helpful. He took the time to explain things to me and was always cheerful about it. This was a super easy and fast experience and will be my go to place for car needs.

5
Gateway Automotive Experts (Oak Harbor)

Great service, very accommodating, honest up front pricing with messaging services throughout the process. Highly recommend.

1
Gateway Automotive Experts (Oak Harbor)

Feels like a scam shop. Look my car there for a blown transmission which was covered under my extended warranty. The deductible was $100. They attempted to charge me an additional $2700 on top of what the warranty company was giving them. Stating something along the lines of needing to pay their people properly. After calling my warranty company they informed me this is not normal and I should only ever be charged $100. Even then if they charged me normal they said I'd have my car back before I returned from leave which is was not. It ended up costing me a few hundred dollars and a bunch of time. I had my vehicle towed to for who fixed it for the deductible amount of $100. Very misleading especially knowing they're screwing over service members. Edit: to respond to the reply from the owner. no i have the right shop and I was quoted 2700 more and the best I got was the removal of tax from the repair. Thank you.

Auggie, it seems like you may have the wrong shop! We always provide multiple options, especially for extended warranty repairs, because they typically only approve enough to use lower-quality or used parts. Many of our customers prefer a higher-quality option. Additionally, we receive many glowing recommendations from service members, a community we are proud to support. I’m glad to hear that you were able to get your car troubles resolved!

- Gateway Automotive Experts (Oak Harbor)
5
Gateway Automotive Experts (Oak Harbor)

Took my mazda B4000 in for transmission fault, was able to save me from having to replace my transmission getting new solenoids installed and identified a broken leaf pack I had not noticed. They also caught faulty work done by a previous shop and were able to help get it corrected. Highly recommend, excellent customer service and extremely talented and knowledgeable technicians.

That's great, Nick, thank you for sharing! We pride ourselves in getting the right job done for you the right way. See you next time!

- Gateway Automotive Experts (Oak Harbor)
5
Gateway Automotive Experts (Sedro Woolley)

We're honored to have served you at Gateway Automotive Experts - Sedro Woolley. Thank you for your positive feedback!

- Gateway Automotive Experts (Sedro Woolley)
5
Gateway Automotive Experts (Oak Harbor)

4
Gateway Automotive Experts (Sedro Woolley)

This is my third year having my annual auto safety inspection done at Gateway Automotive. The appointments have been made in a timely manner and service has been prompt. I appreciate their explanations for any proposed service. All employees that I have encountered have been helpful and polite.

5
Gateway Automotive Experts (Mount Vernon)

Jeff was great, tried to avoid any more expenses than necessary, to get the job done.

5
Gateway Automotive Experts (Sedro Woolley)

Such amazing work, and great detail to everything that is and was needed to my car!

5
Gateway Automotive Experts (Mount Vernon)

I have been using Gateway for about 4 years. They are reasonably priced for the market and always polite and helpful. They do a general safety inspection almost every visit. I find this helpful for preventative maintenance. I have asked them to preform maintenance I thought was necessary only to have them call and check to make sure I want the maintenance done when the mechanic has reported there is still a substantial amount of life left on the parts. Which I find refreshing in a culture where most seem to be of the mindset of anything for a dollar.

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